People Skills, Digital Leadership, Empowered Clients: Jackson & Wilson Showcase the Human Side of Law and Business withCutting-Edge... White Glove Service for San Diego’s Hospitality Industry: Driven by Passionate People, Stokes Wagner Provides 5-Star Legal Services to Those in the... Selecting the Right Mediator For Your Dispute: What should you consider when selecting a mediator? This article addresses the salient... Write Your Way To New Business By Writing for Magazines: One of the best ways for attorneys to get their name out and to position themselves as... You’re in Sales, Get Over It: Every communication involves selling. Every utterance is a sales call. Every time you... Presentation Is Key: After all of the painstaking discovery work that goes into a case, what a win or loss... Community News – September 2017: Newmeyer & Dillion LLP is pleased to announce that four of the firm’s Business... A Resourceful Collaborator: “I think the most important thing about me is that I care about finding practical... Tried, Tested & Triumphant: Khashayar Law Group Secures Position as One of Southern California’s Top... Convert Unhappy Clients into Fans: Clients can become upset with us for many reasons, some of which are within our control,...
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RSSAuthor Archive for Nancy Byerly Jones

Nancy Byerly Jones is enthusiastically and tirelessly dedicated to helping her clients build business success stories that last...and as a family law and workplace mediator, she is a passionate advocate for helping keep folks out of the courtroom and moving positively forward with their lives. Please visit her website (http://LawBusinessTips.com), on Twitter (http://Twitter.com/lawbusinesstips) or on LinkedIn (http://www.linkedin.com/in/nbjones). If you have any questions for Nancy, she’d enjoy hearing from you by email too: nbj@nbjconsulting.com

Does Your Employee Evaluation System Need a Boost?

Does Your Employee Evaluation System Need a Boost?

Too many law offices have sloppily put together employee evaluation systems. These mostly ineffective systems are typically used haphazardly, inconsistently and hurriedly. This means that they result in unfair and inaccurate results. Does it really matter in the big scheme of things? The answer is a resounding “Yes” if you want a steadily productive, loyal, […]

PREVENTING PARTNERSHIP IMPLOSIONS BEFORE IT’S TOO LATE

PREVENTING PARTNERSHIP IMPLOSIONS BEFORE IT’S TOO LATE

TO OUTSIDERS, LAW FIRM PARTNERSHIPS MAY APPEAR SUCCESSFUL AND WELL-RUN BY A UNITED LEADERSHIP TEAM. INSIDE, HOWEVER, THE TRUE STORY COULD BE WORLDS APART FROM PERCEPTIONS. All too often, we hear about law firms in the midst of highly emotional, extremely costly disputes or dissolutions. Many implode despite the partners’ prior individual and joint successes, […]

Lives Out of Control = Ethics Violation #1

Lessons Learned from Folks in Control of Their Lives The vast majority of grievances and malpractice claims filed against attorneys are not caused by mean-spirited attorneys wanting to cause their clients harm. Rather, they are generated by professionals (attorneys and staff) who’ve allowed their offices, work and lives to become unprofessionally disorganized, overloaded and chronically […]

Hidden Dangers that Could Lead To Malpractice

Hidden Dangers that Could Lead To Malpractice

There are a number of all-too-well-known malpractice and grievance traps at a law firm:

Emotional Violence

Emotional Violence

There is much violence in our world, from terrorism to violent crimes and many things in-between. There is also an internal violence threatening all too many of today’s law firms. It is what I call emotional violence. When emotional violence exists within an office, all employees suffer its toxic, negative and lasting effects. Emotional violence […]

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